We
at Glen Cove guarantee that our products are of the highest quality
materials and workmanship. If you are not satisfied with your purchase,
you may return it for a full money back refund, no questions asked,
within 30 days of purchase.
Free
shipping and handling in the Continental U.S. via UPS ground.
A 10% discount is available for orders totaling over $1000.00.
Some items may require shipping by truck. An additional fee may
be required
call or e-mail for quote.
To
place an order:
Order
in confidence! This is a secure on-line web site
or
Payments:
We
accept:
- Visa
- Master Charge
- American Express
- Debit Card
- Personal Check
Hours:
We
can be reached by phone from 8 a.m. to 8 p.m., 7 days a week (eastern
time zone)
Warranty:
If
your sculpture suffers from a material or workmanship defect,
you may return it within
90 days of date of purchase for a full refund. You must call us
at: 1-866-622-5332 for an authorization number before returning
merchandise. All items must be returned in the original packing
material. All items are l00% hand crafted; therefore, colors and
dimensions may vary slightly. Again, if your purchase doesn't
meet your expectations, please return it for a refund or exchange.
Sales
Tax:
Sales
tax is required on all orders shipped to Florida and will be charged
at 6%, all other states are tax free.
Returns/Damage:
If
an item is damaged during shipping, call toll free to 1-866-622-5332
to inform us of the damage. Please re-pack item in original packing
material and we will arrange to have it picked up and replacement
sent as soon as possible.
Shipping Time:
Items
are normally shipped within 10 working days after receipt of order.
Credit card orders will be charged when order is received. Upon
confirmation of your order, you will be notified of the approximate
shipping date.
If
you have any questions or need further assistance, please call
us at: 1-866-622-5332 or e-mail us at: mike@glencove.com